Frequently Asked Questions
Find answers to common questions about our products, shipping, and more.
Q.How long does shipping take?
A. We offer standard 2-3 business day shipping and overnight express delivery. All orders are packed with dry ice to ensure products remain frozen in transit.
Q.Is there a minimum order amount?
A. Yes, to ensure optimal cooling during transit, we require a minimum order value of $50.
Q.Where do you source your shrimp?
A. Our shrimp are ethically sourced from sustainable farms and wild-caught fisheries across the globe. Each product page lists the specific origin of the item.
Q.How should I thaw my frozen shrimp?
A. For best results, thaw shrimp slowly in the refrigerator overnight. For quick thawing, place the sealed bag in a bowl of cold water for 15-20 minutes.
Q.Do you offer wholesale pricing?
A. Yes, we offer wholesale options for restaurants and large volume buyers. Please contact our sales team at wholesale@s-crown.com for more information.